Vegan & Gluten Free

“All foods require heating unless specified. You can hire a staff member to cook and serve”

STAFF HIRE

For a hassle-free function hire a staff member to cook and serve for 3 hours for $165.00 Monday to Saturday or Sunday for $185.00. Staff will bring two sauces, napkins, serving trays and a small fryer all is required is an oven. One staff member can cater for up to 55 guest if you have a greater number you can hire another staff member, or a friend or family member can assist for the 3-hour duration.

TERMS & CONDITIONS –

DELIVERY

A delivery fee applies to all deliveries. Staff do not bring the food with them you must pick it up from our shop or we can arrange delivery for a fee. Please allow a two-hour window for a delivery please be contactable so our driver can call you if there is a problem. If you are uncontactable when delivery arrives or no one is present, we will return all goods to our shop no refund will be given.  Deliveries may be cancelled without notice due to weather or mechanical issues a refund will be issued for the cost of the delivery. Though we endeavour to arrive on time no refund will be given if we are late. Once the order is received it is considered final, in good order and complete.

DEPOSIT & CANCELLATIONS

• Once booked all orders require a deposit the balance is to be paid 10 days before the function unless prior arrangements have been arranged.

• Staffed events that are cancelled less than 3 full working days prior to the event for any reason, including weather or any other circumstances will incur a fee of 100% of the final invoice and 7 days prior during our peak months of November and December.

• Deposit are non-refundable three weeks prior to a function or 48hrs prior for a food drop off delivery with no exceptions. No refund will be given to food drop off cancellations 24 hrs prior to the ordered time.

• Refunds may take up to 45 days to process. We encourage EFT or cash payments as surcharge of 1.5% may apply to credit card charges over $100.00.

• COVID is subject to our all our cancellation policy.

• Rescheduled events that are subsequently cancelled will not receive a refund.

STAFF

• Our staff do not bring food packages with them the client must pick it up from our location prior or arrange delivery.

• Staff are contracted for three hours in total they only cook and serve food purchased from our shop unless discussed and agreed to prior to booking.

• If you require staff to serve for a longer period a fee of $50 per hour will apply, please inquire. Staff three hours begin when they arrive.

• A contact person must be available to call for our staff when they are on route to the customers venue and a contact person must be always available during the function.

• Our staff only takes instructions from the client unless the client  nominates in writing someone to speak on their behalf.

• One staff member can cater for up to 50 guest if you have more guest and choose not to hire a second staff member, we will require someone to assist our staff member for a minimum of two hours.

• It’s expected that an oven, electricity, and bench space will be available to cook from if not please let us know.

• Staff may leave at any time if they deem the workplace as unsafe no refund will be given.

INDEMNITY & DAMAGES

• The client uses and occupies any venue booked at their own risk. The client hereby indemnifies Goodlife Party Food Shop and agrees to keep Goodlife Party Food Shop indemnified against all actions, suits, proceedings, claims and demands, costs and expenses whatsoever which may be taken or made against Goodlife Party Food Shop and/or incurred arising out of injury or damage to any person or property from or during the use of any venue.

• Neither Goodlife Party Food Shop shall be liable for any loss or damage sustained by the client or by any person, firm or corporation supplying any client. The client shall be responsible for the cost of making good any damage or loss caused to any venue booked on behalf of the client and Goodlife Party Food Shop furniture, fittings and equipment arising out of and during the client’s events.

• With regards to smoke detectors and fire systems in buildings where is Goodlife Party Food Shop engaged, we recommend that such systems are isolated in areas where we are required to cater and heat foods and accept no responsibility if a smoke detector is triggered due to our normal duties of delivering and managing an event.

DIETARY REQUIREMENTS

Goodlife Party Food Shop  kitchen and equipment may contain traces of nuts, egg, dairy, gluten and other know allergens. Although all care is taken by Goodlife Party Food Shop to ensure these items are contained, we cannot guarantee that all dietary requirements will be met. Whilst we understand the serious implications of reactions to allergens and will endeavour  not to cross contaminate your food, Goodlife Party Food Shop will not accept responsibility or liability for an adverse reaction that a guest may have consuming  any of our food. Further, Goodlife Party Food Shop does not take any responsibility for foods used that we source from other suppliers who claim to be allergy free. Please inform guests who have serious food allergies that if they are concerned, they will be able to bring their own allergen free food. If your guest have any life-threatening dietary issue, we do not recommend that they consume any of our foods.

FOOD ORDERS

Foods / packages prices may change without notice. Food items that you have ordered or in a package may change without notice due to stock shortages or quality issues. It will be replaced with items of equal or great value. Any customer changes to the pack may increase the cost. If items are deleted, reduced or  replaced by the customer the package will be costed at a per item basis not a “package” price. Once you pick up your order or if its delivered it considered final. We do not take any responsibility for any product once it is accepted.